Organization Description Hmong American Partnership (HAP) is a social service and community development organization whose mission is to empower the community to embrace the strengths of our cultures while achieving our potential. HAP accomplishes its mission by: Improving the lives of individuals and families in our diverse communities by providing culturally sensitive social services. Strengthening neighborhoods by providing housing, community, and economic development opportunities. Promoting the rich heritage of our ethnic communities. HAP’s vision is to reach out to the world with profound social, economic, and educational transformation. Primary Function of the Position Under the direction of the Director of Economic Prosperity, the Business Development & Lending Associate will be responsible for HAP’s lending and business operations by providing personalized support through the client lending process, replying to internal and external inquiries related to the current status of customers accounts, processing account information, maintaining account records and payment schedules, communicating regularly with clients regarding education opportunities, events, and products. The position will be working with other Economic Prosperity team members to provide a cohesive, culturally mindful approach to small business lending and the economic development of under-resourced communities. The Business Development & Lending Associate will be responsible for underwriting business credit exposures for existing and prospective customers to assess credit quality and minimize risk and potential loss. This position’s work capacity includes resolving outstanding balances on customer accounts while maintaining good customer relations. This position will provide outreach initiatives and the implementation of meetings and workshops.